Quokka Run
Privacy Policy
This policy describes how QUOKKA AI PTY LTD handles information in Quokka Run. It is written for the current app experience and may be updated when the app or its providers change.
Information used on the device
No account, name, or contact details are required to play. Game progress, inventory, entitlements, and sound settings are stored on your device. They remain there until you reset them or remove the app. We do not use this on-device game data to identify you.
Optional Google rewarded ads and UMP
Rewarded advertising is optional. If you choose to watch an ad, Quokka Run uses Google Mobile Ads. The app uses Google’s consent tools (UMP) where applicable and configures the ad experience for children and families. We do not request App Tracking Transparency permission.
Google may process device identifiers, general location inferred from an IP address, ad interactions, performance information, and diagnostics in order to provide, measure, secure, or improve its service. Google controls its own processing and retention under its current policies and settings. You can choose not to watch rewarded ads.
Apple StoreKit purchases
Optional purchases, including Remove Ads where offered, use Apple StoreKit. Apple processes payment, purchase history, and Restore Purchases through your Apple account. Apple controls the related processing and retention under Apple’s policies. QUOKKA AI PTY LTD does not receive your full payment details. Apple also handles billing and refund requests.
Retention and providers
Our app does not require a Quokka Run account or a separate gameplay server. Information handled by Google or Apple is retained and deleted according to the applicable provider’s policies, settings, and legal obligations. We do not promise a retention period controlled by those providers.
Children and family use
Quokka Run is intended for children and families. Parents and guardians should supervise use and purchases. Optional advertising is not required to play, and the app is designed to avoid requesting direct contact details from children.
Parent or guardian requests
A parent or guardian may ask questions or request access, correction, or deletion of information associated with their request by emailing support@quokkalabs.io. Please do not include unnecessary sensitive information. We may need reasonable information to understand and verify a request, and some records may be retained where a provider or law requires it.
Contact
For privacy questions, contact QUOKKA AI PTY LTD at support@quokkalabs.io.